Write to me at Davies Training Services. 51 Park View. New Malden. Surrey. KT3 4AX.
Q - What is the best time of day to contact you?
A - try to reach me at any time that is convenient to you. If I am not available due to training or coaching commitments, my answer machine is always on or my trusty assistant will take a message. Wherever I am I check back with my base so should be able to return your enquiry within 24 hours.
Q - I'm not based in London. Can you help?
A - One of the main benefits of my services is that I come to you. All my training courses are designed to be delivered on your premises or a suitable alternative location. During the last five years I have delivered training throughout the UK e.g. Edinburgh. Glasgow. Newcastle. Manchester. Leeds, Sheffield. Wakefield. Birmingham. Peterborough. Cambridge. Cardiff. Swansea. Bristol. Exeter. Torquay. Bournemouth. Brighton Eastbourne & Hastings. In addition I have delivered in most boroughs in the Greater London area.
Most of my coaching services are delivered via telephone calls - so again distance and location is no object.
Q - I don't have any suitable premises - can you still help?
A - Yes. I'm a member of the Regus Office Network who have premises throughout the UK and overseas. I can arrange a meeting room for two to twelve people at a location convenient for you. I can also assist you find a suitable residential location for a team away day for example.
Q - Once booked can I change or cancel our sessions
A - Coaching - We will meet by telephone (call me at 0208 949 3247) for 30-45 minutes three times each month. We will typically schedule our call for the same mutually agreed time and day of the week for three weeks in a row. I request that you make our scheduled coaching calls a priority. On the rare occasion when you need to reschedule please let me know 48 hours in advance. Except in the case of emergency you will be charged for last minute cancellations or missed calls.
Training - once you book and confirm a training course that time is reserved specifically for you. I won't offer the same slot to someone else or try to substitute another trainer at the last minute. In view of this commitment I will make the following charges for rearrangement or cancellation - 5 weeks before the agreed date - no charge. 3-4 weeks - 50% of agreed fee. 1-2 weeks 100% of agreed fee.
Q - I would like you to design and deliver a training course in a topic not on your menu- can you help?
A - Yes. On this web site you will find my most popular training courses and development services. If you can't see something you need then please ask. I have personal experience of delivering a wide range of topics to many different audiences and if I can't help I have a range of expert associates who will be able to help.
Q - Your fees are very competitive?
A - As you are dealing directly with the trainer and coach you are saving money by cutting out the "middle men" who invariably add their own mark up. Training on your own premises saves you on room hire and paying travel and subsistence costs for all the participants.
Any extra costs to the advertised fees will be discussed in full with you before we enter into our contract. In that way you can choose the options that best suit your budget. Additional costs may occur for the following reasons. -
A development fee for bespoke training where we design case studies role-play etc to match your organisation's procedures. (Please ask for details)
Travel and overnight expenses (if necessary) outside the M25 area (fully inclusive inside the M25). (Please ask for details)
Handouts and ring binders. I email the participants with a set of handouts for them to personally download before any event. Additional charges may apply if you prefer we supply hard copies (please ask for details)
Newsletter
Questions?
Every quarter I produce a short newsletter to let you know what I have been up to. This is now online.
Remember you can sign up for the newsletter by filling in the online form!
Still have questions. Check out our Frequently Asked Questions section by click on the link below. If you can not find what you are looking for there then please email me.
Every quarter I produce a short